"2 GO" Privacy Policy

Effective date: June 2026

Last updated: June 2026

1. Introduction

   This Privacy Policy explains how the "2 GO" application (the "App") collects, uses, and protects user data.

2. Information We Collect
   1. Personal data provided during registration:

      Full name, phone number, profile photo, vehicle details.

   2. Technical data:

      Device information (model, operating system, application version), push notification tokens used for Firebase Cloud Messaging (FCM) and Apple Push Notification service (APNs), app usage data, log data, and crash reports.

   3. Visibility of data:

      Some user data (name, phone number, photos, vehicle details) is visible to other users within the App as part of its functionality.

3. How We Use Information
   1. To provide and operate the App
   2. To enable interaction between users (drivers and passengers)
   3. To improve app performance and functionality
   4. To ensure safety and prevent misuse
   5. To support communication between users
4. Third-Party Services
   1. The App uses Google Cloud services, including:
      • Google Cloud
        • Google Cloud IAM
        • Google Maps Platform
          • Google Places API
        • Firebase
          • Firebase Authentication
          • Firebase Firestore
          • Firebase Storage
          • Firebase Cloud Messaging (FCM)
   2. The App uses Apple services, including:
      • Apple Push Notification service (APNs)
   3. The App may receive age signals from Google Play and the Apple App Store where available. These signals are used only to comply with applicable laws. The App does not collect the user's date of birth
   4. These services may collect and process data in accordance with their own privacy policies.
   5. Google Privacy Policy:

      https://policies.google.com/privacy

   6. Apple Privacy Policy:

      https://www.apple.com/legal/privacy/

5. Data Sharing
   1. We do not sell or rent your personal data.
   2. Data may be shared:

      With other users as part of app functionality.

      With service providers required for app operation.

      With authorities if required by law.

6. Data Retention
   1. You may delete your personal data at any time.
   2. However, certain data may be retained:

      User ID and phone number (to prevent repeated registrations and abuse).

      Trip history is retained; however, after deletion of personal data, it is stored without personal identifiers (such as name, photo, phone number, or vehicle number).

7. User Rights
   1. You may request access to your data.
   2. You may request deletion of your personal data.
   3. You may stop using the App at any time.
8. Security

   We take reasonable measures to protect user data but cannot guarantee absolute security.

9. Children’s Privacy

   The App is intended for users over 18 years of age. By using the App, you confirm that you meet this requirement.

10. Changes to This Privacy Policy

    We may update this Privacy Policy. Continued use of the App constitutes acceptance of the updated policy.

11. Contact Information

    If you have any questions regarding this Privacy Policy, contact us at:

    Email: